Exit strategy applies to more than military. This means you Texas Roadhouse!

Went to dinner tonight for the very first time to Texas Roadhouse.  Sara was craving steak like MAD, so I decided, against my better judgment (or is that just old age talking, another blog for another time), to go out to dinner tonight, a Friday night - in Lynchburg where the only thing people have to do is go to dinner.  Every single time we drive past this place the parking lot is so full, you’d swear it was a Japanese train during rush hour (http://www.youtube.com/watch?v=axwMxUBL_ws).  On the way in the parking lot indeed looked full but no worries, I was brave.  We found a couple who were literally grabbing tail in the parking lot and I interjected into their adolescent spit swapping and asked, “Have you guys been inside? Does it look real busy?”  To which the guy replied, “We just left and it didn’t look like many people were waiting.”  Onward quickly to the parking spot and head in to get our names down.  Inside they say “Just a couple minutes and we’ll have a booth ready.”  Only about 10 minutes later and sure enough we get a decent seat.  Although I must say that the booth was very small and left little to no room to even set my coat down with me much less Sara’s tote bag (she calls it a purse but I must say I think you can smuggle babies out of China in it).  The waitress was quick, friendly with the orders, drinks, and food.  She always made sure we had plenty to drink and that our food was in order.  Receiving the check however was another story.  It took a good 10 minutes before we could get our check, although I have to attribute this to the massive rush of Lynchburgians that have sieged the restaurant.  It wasn’t apparent at the time but soon as we paid and made our way out, it was going to be hard to miss.  When we got to the waiting area we found a litteral wall of people.  There were obviously people trying to leave, and there were people trying to sit but the area in which both were trying was not much more than 4′.  This was also filled with people waiting.  So where there could have been room to form an easy In/Out orgainzed procession, it was less than organized chaos.  To add to this fact, the staff did nothing to try to straighten it out.  I took a deep breath and dove head first into this mass and got about 1/2 way into the crowd when about four adults and four children started making their way in.  I looked at two of the adults directly in the eye and tried to politely make my intention known that we were here first and wanted to leave, and when we left there would be room for them to come in.  Instead the mother starts pushing the child in front of her trying to urge her to move on to where, I don’t know because there’s room for no one.  I enjoy mosh pits… when I’m not sick, not full from eating, and when there’s appropriate music playing which does not include country/pop music.  To Texas Roadhouse I implore you, either widen your entrance/exit, separate them, or make people wait else where besides in the “fire lane”.

 

3 Comments

  1. lol.. I gotta gift card for them too :D Maybe I’ll go for lunch or something. I dare not enter when dinner is afoot. :D

    BTW. Blogging is fun.. glad to see you’re back into it ;)

  2. First of all, Texas Roadhouse has a CALL AHEAD seating program. Therefore use it and the parking lot WILL not look as busy. I am a regular there and the service is always good. WHO cares who gets out the door first or in. You think you are just someone worthy of going out the door first? Obviously she had children so she wanted to get them inside. You seem to think you are too classy for a lynchburg country cultured place. Don;t ditch the roadhouse on the itnernet when you have only been there one time. They all work very hard and deserve proper respect on the internet. Texas Roadhouse has always made us very happy and if you take advantage of all the smiles you can see you woujld be much happier eating out.

  3. In response to Susan (which btw ty for taking time to post on my blog):

    Most call ahead seating in Lynchburg still requires you to sit and wait for about 10 minutes while they get your table ready which is perfectly fine, but we had gone on a spur of the moment and decided to slip in and try the place out.

    I had to go back and re-read this blog post since it was over a year ago when I made it, and I can see where I had said that the service we got was very good. Quick order, good food, always plenty to drink. My complaints started only when there was a massive influx of people to the restaurant, which again, is typical of Lynchburg, cause as I mentioned, there’s little for people to do here except eat.

    It’s not that I feel that I’m “worthy” or “special” and need to get out the door first, but it’s a proven fact that two objects cannot occupy the same space at the same time. I had already tried to make my way out the door, which as stated was literally crammed with people standing in the exit. Now if I, or anyone, is already taking up the path that is used to go in AND out, why would you possibly try to smash a small child into that mayhem? What I expected from the staff was to keep the fire lane (the actual entrance & exit to the dining) clear from people standing in it. It’s a safety hazard as well as not conducive to allowing your guests who have finished eating to leave so that others may enter.

    I’m not too classy for anywhere in Lynchburg (Altavista maybe), but I also have my preferences & opinions and since this is my blog, I can speak out about my dislike for country music, as well as how I feel about my dining experience.

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